SEE application and test registration erased

[LMS]

It looks like my child’s selective enrollment selections and registration for selective enrollment test have been erased. Anyone else have this issue ?

[ES]

Just checked and also do not see the 2023-2024 application. All tests scheduled beginning 12/22 were cancelled due to weather and we were told we would hear beginning of January about the new dates. So, it could be related to OAE currently working on so many apps and dates that got cancellled and need rescheduled.

 

[cps_life]

Is there any updates on this front? Thanks

[ChicagoMamma]

This happened to us before our test. I called OAE and they “put in a ticket” to move a toggle to allow parents to show the application again. I told them it’s not right to remove everything, that it causes a lot of needless stress on parents. I just checked and my application is gone as well. Call them and ask. I’ll do the same on Monday.  It’s not some OAE plan, it’s just somebody pressing buttons for no reason.

[cps_life]

Oh Thanks. Looks like it is the modus operandi of CPS management. Making things easy, transparent, and reliable is not in the grand vision of CPS leadership. Each time I go through CPS website, I want to scream — oh the horror of bad designs — making a computer scientist mad.

[ChicagoMamma]

Yep, it’s pretty horrible. Best thing to do is get numerous parents to contact them on Monday and ask them to correct it. It’s absolutely absurd that there’s no record of our applications. I have heard stories of people who never got test results, and then CPS said they couldn’t find an application. Get them to toggle it back on, then screenshot everything. We gotta keep on them.

[ES]

I still do not see the 2023-2024 application.

 

[ApplicGone]

My kids applications have also been erased from the Cpsgo portal. I’ve been checking for some time now and don’t see them. I’ll contact CPs on Monday but Does anyone here see theirs???

[ChicagoMamma]

It’s literally one button. The woman was on the phone with me while they put the request in with tech. When they press the magical button, we’ll be able to toggle to the 2023-2024 school year in the upper right corner, and all of the application information will come back. Our job is to kindly ask them to knock this nonsense off and keep it toggled on. 🙂

[ApplicGone]

Yes, when logged in, the drop down at upper right is missing the “2023-2024” option. I wonder if this is a system-wide issue of just for a few of us. It would be nice to have some type of notice on the website that it’s missing. Wishful thinking and very frustrating.

[ChicagoMamma]

When I spoke with OAE, the woman said this is a button they press for everyone. It’s not a glitch in the system. It’s a decision by CPS to hide the applications. She kept mentioning that people were trying to edit the application after the deadline. So. Perhaps their system did not allow for applications to be at once closed and uneditable, and so they shut it down for all. Let’s all call at 9AM today and ask them to turn it all on, see what they say.

[ApplicGone]

Thank you chicago mamma. I called and got a message saying the offices are closed today due to NY day holiday.

[chiParent256]

Was your test scheduled still when they toggled it back on? Our test was scheduled for tomorrow but now that I can’t see the app I can’t confirm

[ChicagoMamma]

Yes, our test was scheduled a few days out when the applications were gone. When I asked them to toggle it back on, the test details came back.

[chiParent256]

Mine is gone too, but our test was originally scheduled for tomorrow morning. I hope it still is scheduled!

[chiParent256]

Update: our test was still scheduled despite the 23-24 school year application not being there anymore.

[ApplicGone]

Thanks! That’s good to know.

[Author]

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